Payment Policy
Last Updated: August 17, 2026
At The Consignment Boutique, we are committed to a secure, transparent checkout experience. This Payment Policy explains the payment methods available through our checkout, how payments are authorized and processed, how taxes and refunds are handled, and how to contact us about a billing question.
Quick Reference
| Topic | Summary |
|---|---|
| Currency | All prices and transactions are shown and processed in U.S. Dollars (USD). |
| Payment methods | Major credit and debit cards and PayPal, subject to the options displayed at checkout. |
| When payment is required | Full payment is required at checkout before an order is processed. |
| Card-data storage | We do not store full card numbers, expiration dates, or CVV codes. |
| Approved refunds | Issued to the original payment method; your provider may take 3–7 business days to post the funds. |
| Payment support | support@theconsignmentboutique.com or +1 (412) 822-8400. |
1. Accepted Payment Methods
All prices on our Site are listed and processed in U.S. Dollars (USD). The payment methods available for your purchase are displayed during checkout and may vary by location, device, browser, or payment-provider availability.
Our checkout generally supports the following payment methods when displayed:
- Credit cards: Major credit cards, including Visa, Mastercard, American Express, and Discover;
- Debit cards: Eligible debit cards carrying a supported card-network mark; and
- PayPal: Payment through a PayPal account or, when made available by PayPal, guest checkout using an eligible card.
We do not accept personal checks, money orders, direct wire transfers, or cryptocurrency for online purchases unless a payment option is expressly displayed at checkout.
2. Payment Authorization & Processing
Full Payment at Checkout: Full payment is required before an order can be accepted for processing. By submitting an order, you authorize The Consignment Boutique and its payment-service providers to authorize and charge the total amount shown at checkout, including the item price, shipping charges, and applicable taxes.
Authorization and Charge: Your payment method may first receive an authorization hold to verify available funds. The final charge may occur when the order is accepted for processing or prepared for shipment. The timing with which a pending authorization or posted transaction appears on your statement is controlled by your bank or payment provider.
Failed or Declined Payments: If payment authorization fails, the order will not be processed. You may try another eligible payment method or contact your bank or payment provider for assistance.
3. Payment Security
We use secure checkout technology designed to protect transaction information. Payment information is transmitted through encrypted connections and handled by secure payment services.
Card Data: The Consignment Boutique does not store your full credit-card number, expiration date, or CVV code on its own systems. Payment-card information is handled by the payment service used during checkout. We may receive limited confirmation information, such as payment status and the last four digits of a card, for order administration and customer support.
4. Pricing, Taxes & Order Total
Pricing: Product prices are displayed in USD. We make reasonable efforts to ensure that prices and product information are accurate. If a material pricing, availability, or listing error occurs, we may cancel the affected order and issue a full refund of any amount charged.
Taxes and Shipping: Applicable sales tax and shipping charges are calculated and clearly displayed at checkout before you submit payment. You will have an opportunity to review the full order total before completing your purchase.
International Currency Conversion: If your payment method is issued outside the United States, your bank or payment provider may convert the USD charge into your local currency and may assess its own conversion or foreign-transaction fees. Those charges are determined by your provider, not by The Consignment Boutique.
5. Payment Review & Fraud Prevention
To protect customers and our business, some orders may be reviewed before fulfillment. A review does not necessarily mean there is a problem with your order.
If an order requires verification, we may contact you using the email address or telephone number provided at checkout to confirm the purchase. We may delay processing, request additional verification, cancel an order, or issue a refund if we cannot reasonably verify the transaction or if we identify suspected fraud.
To help prevent delays, please make sure your billing address matches the address associated with your payment method and that your checkout contact information is current and accurate.
6. Refunds
Approved refunds are issued to the original payment method used for the purchase. We cannot send a refund to a different card, bank account, or payment method.
After we approve a return or refund, please allow your bank, card issuer, or payment provider 3–7 business days to post the funds to your account. Some providers may take longer.
For return eligibility, inspection, and refund procedures, please review our Return & Refund Policy.
7. Billing Questions & Chargebacks
If you do not recognize a charge or believe there is an error with your order, please contact us first at support@theconsignmentboutique.com or +1 (412) 822-8400. We will work in good faith to review the issue and, where appropriate, provide a resolution under our policies.
Customers should not submit knowingly false or fraudulent chargebacks. We reserve the right to provide order, delivery, communication, and payment records to the relevant payment provider when responding to a chargeback or fraud investigation.
8. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in our payment practices, available payment methods, or legal obligations. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
For questions about payment, billing, checkout, a refund, or a transaction review, please contact The Consignment Boutique:
- Email: support@theconsignmentboutique.com
- Phone: +1 (412) 822-8400
- Store address: 2260 Babcock Blvd, Pittsburgh, PA 15237, USA
- Contact page: theconsignmentboutique.com/contact-us/
This policy should be read together with our Return & Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.
