Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy describes how The Consignment Boutique, operated by Natiglow Media LLC (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit our website at theconsignmentboutique.com (the “Site”), make a purchase, or otherwise interact with our services (collectively, the “Services”).

By using any of our Services, you agree to the collection and use of your personal information as described in this policy. If you do not agree with our practices, please do not use our Site or Services.

1. Information We Collect

We collect personal information from several sources to provide you with a safe, efficient, and personalized shopping experience.

a) Information You Provide Directly

When you interact with our Site or contact us, you may voluntarily provide us with the following:

Contact Details: Full name, shipping address, billing address, phone number, and email address.
Order Information: Items purchased, sizes, styles, colors, and payment confirmation details.
Account Details: Username, password, and saved preferences if you choose to create an account.
Consignment Information: If you consign items with us, we collect details about the items you submit, including brand, condition, and agreed pricing terms.
Customer Support Communications: Records of any inquiries, complaints, or feedback you send to our support team.

b) Information Collected Automatically

When you visit our Site, we automatically collect certain technical and behavioral data through cookies, pixels, and similar tracking technologies:

Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
Usage Data: Pages visited, products viewed, time spent on each page, items added to or removed from your cart, and click patterns.
General Location Data: Approximate location based on your IP address (we do not collect precise GPS location data).

c) Information Received from Third Parties

We receive limited data from trusted third-party partners to process orders and improve our services:

Payment Processors: We receive transaction confirmations and the last four digits of your payment card. We do not store full credit card numbers. All payment data is processed securely by our payment partners and is subject to their respective privacy policies.
Shipping Carriers: Shipping updates, tracking information, and delivery confirmations.
Analytics Providers: Aggregated and anonymized data about Site usage and performance to help us improve our website.
Advertising Platforms: Behavioral data used to measure the effectiveness of our advertising campaigns and deliver relevant ads to you on other platforms.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

Purpose	Description
Order Fulfillment	To process payments, ship orders, manage returns and refunds, and provide customer service related to your purchases.
Transactional Communications	To send order confirmations, shipping notifications, delivery updates, and responses to your support inquiries.
Security & Fraud Prevention	To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other potentially illegal activities.
Marketing & Personalization	With your consent, to send newsletters, promotional offers, and personalized product recommendations. You may opt out at any time.
Site Improvement	To analyze usage patterns, troubleshoot technical issues, and improve the functionality and performance of our website.
Legal Compliance	To comply with applicable federal, state, and local laws, regulations, tax obligations, and legal processes.

3. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with the following categories of service providers who are essential to our operations:

E-commerce & Hosting Platforms: To host our website and manage our online store.
Payment Gateways: To securely process your payments.
Shipping Carriers: To fulfill and deliver your orders.
Marketing & Analytics Tools: To measure advertising performance and improve our marketing efforts.
Professional Advisors: Accountants, lawyers, and business consultants who require access to data for legitimate business purposes.
Legal & Regulatory Authorities: When required by applicable law, court order, subpoena, or government request.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These include, but may not be limited to:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Ask us to correct or update any inaccurate or incomplete information.
Right to Deletion: Request that we delete your personal information, subject to any legal retention obligations.
Right to Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in any email we send.

To exercise any of the rights above, please contact us using the information in Section 6.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze Site traffic, and support our marketing efforts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Site.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Consignment Boutique (Operated by Natiglow Media LLC)

Email: support@theconsignmentboutique.com
Phone: +1 (412) 822-8400
Store Address: 2260 Babcock Blvd, Pittsburgh, PA 15237, United States
Trading Name: The Consignment Boutique
Legal Name: Natiglow Media LLC
Registered Office: 1001 S Main St, Suite 600, Kalispell, MT 59901, United States
Support Hours: Tuesday–Saturday, 11:00 AM – 6:00 PM ET
Response Time: Within 1–2 business days