Last Updated: May 22, 2026
This Privacy Policy describes how
The Consignment Boutique, operated by
Natiglow Media LLC (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit our website at
theconsignmentboutique.com (the “Site”), make a purchase, or otherwise interact with our services (collectively, the “Services”).
By using any of our Services, you agree to the collection and use of your personal information as described in this policy. If you do not agree with our practices, please do not use our Site or Services.
1. Information We Collect
We collect personal information from several sources to provide you with a safe, efficient, and personalized shopping experience.
a) Information You Provide Directly
When you interact with our Site or contact us, you may voluntarily provide us with the following:
- Contact Details: Full name, shipping address, billing address, phone number, and email address.
- Order Information: Items purchased, sizes, styles, colors, and payment confirmation details.
- Account Details: Username, password, and saved preferences if you choose to create an account.
- Consignment Information: If you consign items with us, we collect details about the items you submit, including brand, condition, and agreed pricing terms.
- Customer Support Communications: Records of any inquiries, complaints, or feedback you send to our support team.
b) Information Collected Automatically
When you visit our Site, we automatically collect certain technical and behavioral data through cookies, pixels, and similar tracking technologies:
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, products viewed, time spent on each page, items added to or removed from your cart, and click patterns.
- General Location Data: Approximate location based on your IP address (we do not collect precise GPS location data).
c) Information Received from Third Parties
We receive limited data from trusted third-party partners to process orders and improve our services:
- Payment Processors (e.g., Stripe, PayPal): We receive transaction confirmations and the last four digits of your payment card. We do not store full credit card numbers. All payment data is processed securely by our payment partners and is subject to their respective privacy policies.
- Shipping Carriers (e.g., USPS, DHL): Shipping updates, tracking information, and delivery confirmations.
- Analytics Providers (e.g., Google Analytics): Aggregated and anonymized data about Site usage and performance to help us improve our website.
- Advertising Platforms (e.g., Google Ads, Meta/Facebook Pixel): Behavioral data used to measure the effectiveness of our advertising campaigns and deliver relevant ads to you on other platforms.
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
| Purpose |
Description |
| Order Fulfillment |
To process payments, ship orders, manage returns and refunds, and provide customer service related to your purchases. |
| Transactional Communications |
To send order confirmations, shipping notifications, delivery updates, and responses to your support inquiries. |
| Security & Fraud Prevention |
To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other potentially illegal activities. |
| Marketing & Personalization |
With your consent, to send newsletters, promotional offers, and personalized product recommendations. You may opt out at any time (see Section 4). |
| Site Improvement |
To analyze usage patterns, troubleshoot technical issues, and improve the functionality and performance of our website. |
| Legal Compliance |
To comply with applicable federal, state, and local laws, regulations, tax obligations, and legal processes. |
3. Disclosure of Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We share your data only with the following categories of service providers who are essential to our operations and who are contractually obligated to use your information solely for the purposes we specify and to maintain appropriate security standards:
- E-commerce & Hosting Platforms (e.g., WooCommerce, WordPress): To host our website and manage our online store.
- Payment Gateways (e.g., Stripe, PayPal): To securely process your payments.
- Shipping Carriers (e.g., USPS, DHL): To fulfill and deliver your orders.
- Marketing & Analytics Tools (e.g., Google Analytics, Meta Pixel): To measure advertising performance and improve our marketing efforts.
- Professional Advisors: Accountants, lawyers, and business consultants who require access to data for legitimate business purposes, subject to confidentiality obligations.
- Legal & Regulatory Authorities: When required by applicable law, court order, subpoena, or government request, or when necessary to protect the rights, property, or safety of our business or customers.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These include, but may not be limited to:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Ask us to correct or update any inaccurate or incomplete information.
- Right to Deletion: Request that we delete your personal information, subject to any legal retention obligations we must comply with.
- Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.
- Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
- Right to Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us directly.
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and share, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
EEA/UK Residents (GDPR): If you are located in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.
To exercise any of the rights above, please contact us using the information in Section 9.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze Site traffic, and support our marketing efforts.
Types of Cookies We Use:
- Essential / Strictly Necessary Cookies: Required for the Site to function correctly, including maintaining your shopping cart and processing secure transactions. These cannot be disabled.
- Performance & Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). This data is aggregated and anonymous.
- Marketing & Advertising Cookies: Used to track your activity across websites and deliver personalized advertisements (e.g., Meta Pixel, Google Ads). These are only placed with your consent.
- Functional Cookies: Allow the Site to remember your preferences (e.g., language, saved items) to provide a more personalized experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Site. For more information on how to manage cookies, visit
www.allaboutcookies.org.
6. Data Security
We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our Site
- Secure, access-controlled servers
- Regular security assessments and monitoring
- Restricted access to personal data on a need-to-know basis
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Our general retention periods are as follows:
- Order & Payment Records: Retained for up to 7 years for business, accounting, and tax compliance purposes.
- Customer Support Records: Retained for up to 2 years after the resolution of your inquiry.
- Marketing Data: Retained until you opt out of marketing communications or request deletion.
- Account Data: Retained for the duration of your account and for a reasonable period thereafter in case of disputes.
When your personal information is no longer required, we will securely delete or anonymize it.
8. Third-Party Links
Our Site may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information.
9. Children’s Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately at
support@theconsignmentboutique.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes become effective constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal data, please contact us:
- Email: support@theconsignmentboutique.com
- Phone: +1 (412) 822-8400
- Store Address: 2260 Babcock Blvd, Pittsburgh, PA 15237, United States
- Trading Name: The Consignment Boutique
- Legal Name: Natiglow Media LLC
- Registered Office: 1001 S Main St, Suite 600, Kalispell, MT 59901, United States
- Support Hours: Tuesday–Saturday, 11:00 AM – 6:00 PM ET
- Response Time: Within 1–2 business days
We are committed to protecting your privacy and to being fully transparent about how we collect and use your personal information. Thank you for trusting The Consignment Boutique.
