Terms of Use

Last Updated: May 22, 2026

Overview

This website is operated by The Consignment Boutique, a high-end consignment boutique owned and managed by Natiglow Media LLC, a registered business entity operating in the United States. Throughout this site, the terms “we,” “us,” “our,” and “The Consignment Boutique” refer to Natiglow Media LLC and its operations. By accessing our website, browsing our content, placing an order, or using any of our services, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy, all of which are incorporated herein by reference. If you do not agree to these Terms of Service, please discontinue use of our website and services immediately.

Section 1 — Eligibility & Acceptable Use

By using this website and our services, you represent and warrant that:

• You are at least the age of legal majority in your state or province of residence (18 years of age or older in most U.S. states).
• You have the full legal authority and capacity to enter into a binding agreement with us.
• You will not use our website, products, or services for any illegal, unauthorized, or unlawful purpose.
• You will not transmit any viruses, worms, malware, spyware, or any code of a destructive or harmful nature.
• You will not attempt to gain unauthorized access to our systems, servers, databases, or any other part of our infrastructure, or interfere with the normal operation of our website.
• You will not use automated tools, bots, or scrapers to collect data from our website without our express written permission.

Termination of Access: A breach or violation of any of these Terms of Service may result in the immediate termination of your access to our services and may subject you to civil or criminal liability. We reserve the right to refuse service to any person or entity at our sole discretion.

Section 2 — Our Business Model: Consignment

The Consignment Boutique operates as a consignment boutique, meaning the majority of our inventory consists of gently used, pre-owned, and vintage designer fashion items sourced from individual consignors. Please be aware of the following:

• Pre-Owned Inventory: Most items listed on our website are second-hand, gently used, or vintage. Each item is individually inspected and authenticated by our team before being listed for sale.
• One-of-a-Kind Availability: Because our inventory is consignment-based, most items are available in a single unit only. Once an item sells, it cannot be restocked. We encourage you to purchase promptly if you find an item you love.
• Consignor Submissions: If you wish to consign items with us, our consignment program operates on a 50/50 split with no consignment fees. Items are accepted subject to our quality and authenticity standards. For more information, please contact us directly.
• Item Condition Disclosure: We make every effort to accurately describe the condition of each item in its product listing, including any signs of prior use, wear, or age-related characteristics. We encourage all customers to read product descriptions and review all provided photographs carefully before purchasing.

Section 3 — Product Accuracy & Variations

We strive to display our products’ colors, images, and specifications as accurately as possible. However, please be aware of the following:

• Screen Display Variations: Colors may appear differently depending on your device’s screen settings, monitor calibration, and display technology. We cannot guarantee that the color displayed on your screen will be a 100% accurate representation of the physical item.
• Pre-Owned Item Characteristics: Gently used and vintage items may show minor signs of previous wear, age, or patina. These characteristics are inherent to the nature of pre-owned goods and are clearly disclosed in each product listing. They are not considered defects unless they are materially inconsistent with the item’s description or photographs.
• Sizing: Vintage and designer items may follow sizing conventions that differ from modern standard sizing. We provide all available measurements in product listings. We strongly encourage customers to refer to the specific measurements provided rather than relying solely on labeled sizes.

Section 4 — Pricing & Payment

• Pricing: All prices are displayed in USD (United States Dollars) and are inclusive of the item price only. Applicable taxes and shipping costs are calculated and displayed at checkout before you complete your purchase.
• Price Changes: Prices are subject to change without prior notice. The price displayed at the time you complete checkout is the price that will be charged for your order.
• Order Acceptance: Placing an order on our website constitutes an offer to purchase. We reserve the right to refuse, cancel, or modify any order at our sole discretion, including orders that appear to contain errors, violate our policies, or raise fraud concerns. If we cancel or modify your order, we will notify you via the email address provided at checkout and issue a full refund where applicable.
• Payment Security: Payments are processed securely through trusted third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card details on our servers. All payment data is encrypted and protected by industry-standard security protocols.
• Accepted Payment Methods: The payment methods accepted at checkout are displayed on our website. We only accept the payment methods listed. We do not accept personal checks, money orders, or wire transfers.

Section 5 — Returns, Refunds & Exchanges

Our return and refund terms are governed by our dedicated Return & Refund Policy, which forms part of these Terms of Service. Key points include:

• Return requests must be initiated within 14 calendar days of delivery (online orders) or purchase (in-store purchases).
• Items must be returned in their original, unworn, unwashed condition with all tags attached.
• Certain categories (jewelry, intimates, and items marked “Final Sale”) are not eligible for return.
• If an item arrives damaged, defective, or materially different from its listing description, we will provide a full refund or replacement at no cost to you.
• For pre-owned and vintage items, minor signs of wear that are consistent with the item’s disclosed condition are not grounds for a return or refund.

For full details on eligibility, procedures, and timelines, please refer to our Return & Refund Policy.

Section 6 — Intellectual Property

Our Intellectual Property: All materials on this website — including but not limited to our branding, logos, website design, product photography, written content, and code — are the exclusive property of The Consignment Boutique and Natiglow Media LLC. These materials are protected by U.S. and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, publicly display, or use any of these materials for commercial purposes without our express prior written permission. Third-Party Brands: References to designer brands, trademarks, or brand names in product listings are used solely for identification and descriptive purposes. The Consignment Boutique is an independent reseller and is not affiliated with, endorsed by, or sponsored by any of the designer brands whose items may appear in our inventory.

Section 7 — Limitation of Liability

To the fullest extent permitted by applicable law, The Consignment Boutique and Natiglow Media LLC, including their officers, directors, employees, and agents, shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages of any kind arising from or related to:

• Your use of, or inability to use, our website or services
• Any products purchased through our website
• Errors, interruptions, or delays in our website’s functionality
• Unauthorized access to your account or personal information
• Actions or omissions of third-party service providers (e.g., payment processors, shipping carriers)

This limitation of liability applies even if we have been advised of the possibility of such damages. In jurisdictions that do not permit the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.

Section 8 — Indemnification

You agree to indemnify, defend, and hold harmless The Consignment Boutique, Natiglow Media LLC, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your violation of these Terms of Service
• Your violation of any applicable law, regulation, or third-party right
• Your infringement of any intellectual property or proprietary right
• Your use of our website or services in any unauthorized or improper manner

Section 9 — Dispute Resolution

We encourage you to contact us first at support@theconsignmentboutique.com to resolve any concern informally before initiating formal proceedings. Any disputes arising from or relating to these Terms of Service or your use of our services that cannot be resolved informally shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). By agreeing to these Terms, you waive your right to a jury trial and to participate in any class action lawsuit or class-wide arbitration. Arbitration proceedings shall take place in the State of Pennsylvania, USA, or may be conducted remotely at our discretion.

Section 10 — Governing Law

These Terms of Service and any disputes arising from your use of our website or services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Allegheny County, Pennsylvania for the resolution of any disputes not subject to arbitration.

Section 11 — Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the severance of the invalid provision.

Section 12 — Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy, constitute the entire agreement between you and The Consignment Boutique with respect to your use of our website and services. These Terms supersede all prior agreements, representations, understandings, and negotiations, whether written or oral.

Section 13 — Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website, and the “Last Updated” date at the top of this page will be revised accordingly. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

Contact Us

If you have questions about these Terms of Service or need to reach us regarding a dispute or concern, please contact us:

• Email: support@theconsignmentboutique.com
• Phone: +1 (412) 822-8400
• Store Address: 2260 Babcock Blvd, Pittsburgh, PA 15237, United States
• Trading Name: The Consignment Boutique
• Legal Name: Natiglow Media LLC
• Registered Office: 1001 S Main St, Suite 600, Kalispell, MT 59901, United States
• Support Hours: Tuesday–Saturday, 11:00 AM – 6:00 PM ET
• Response Time: Within 1–2 business days

Thank you for shopping at The Consignment Boutique. We appreciate your business and your agreement to these Terms of Service.